Privacy Policy

1. Purpose and Scope of Information Collection

We collect various types of information to provide, maintain and improve our Services.

a. Information you provide directly:

Account registration information: When you register, we collect data such as name, email address, password and potentially phone number and company name.
Payment information: When subscribing to paid services, we collect necessary payment processing information. Note: Sensitive information like credit card numbers are typically processed directly by trusted payment gateway partners.
Support contact information: When you contact our support team, we save the exchange history to resolve your issues more effectively.

b. Information you provide to use the Services:

SEO project information: To use our tools, you'll provide data such as:
- Your website URLs and competitors' URLs
- Keywords to monitor
- Backlink data
Content for AI tools and checks:
- Text or topics you enter into the AI Content tool
- Text content you upload for the Plagiarism Checker

Commitment: We consider these sensitive business information and keep them strictly confidential. This data is used solely to execute software features and will not be shared with any third parties.

c. Automatically collected information:

Usage data: We automatically collect information about how you interact with our Services.
Device and browser information: IP address, browser type, operating system, device ID, and other technical information.
Cookies and Similar Technologies: We use cookies, pixel tags, and other tracking technologies to identify browsers, store preferences, and provide Service features.

2. Scope of Information Usage

We use collected information for the following purposes:

Providing and Maintaining Services

Operating core features like rank tracking, index checking, competitor analysis, AI content creation...

Account Management

Authentication, managing accounts and service packages.

Service Improvement

Analyzing user behavior to optimize interface and develop new features.

Communication

Sending important notifications, updates, and responding to support requests.

Security and Fraud Prevention

Monitoring and detecting suspicious activities to protect system and users.

Legal Compliance

Fulfilling legal obligations and current regulations.

3. Information Sharing

We do not sell, rent, or exchange your personal information with third parties for their marketing purposes. We only share information in the following cases:

We may share information with partners who provide services on our behalf, such as payment processing, cloud storage, data analysis, email services, and customer support. These partners are only allowed to use information as necessary to perform services for us and are obligated to protect your information.

We may disclose your information if required by law, court order, or government agency with jurisdiction.

We may share information when we believe it is necessary to protect the rights, property, or safety of Solann Digital, our users, or the public.

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. Information Security

Your data security is our top priority. We implement appropriate technical and organizational security measures to protect your personal information, including:

Data Encryption

Encrypting transmitted data using SSL/TLS protocols.

Secure Infrastructure

Using reputable server infrastructure providers with high security standards.

Access Control

Strict internal access controls, ensuring only authorized employees can access data.

Regular Updates

Regularly reviewing and updating security procedures.

However, no Internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Customer Rights

You have the following rights regarding your personal information:

Right	Description
Access Right	You have the right to request access to personal information we store about you.
Right to Edit	You have the right to request corrections to inaccurate information or updates to missing information.
Right to Delete	You have the right to request deletion of your account and personal information, unless we have legal obligations to retain it.
Right to Refuse	You have the right to refuse marketing information from us at any time using the unsubscribe link in emails.

6. Data Retention Period

We will store your personal information for as long as you maintain an account. After you delete your account, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

Important to Know

Different types of data may be kept for different periods based on legal requirements and business needs. You can request specific information about retention periods for particular data types by contacting us.

7. Policy Changes

We may update this Privacy Policy over time. Any changes will be notified to you by posting the new version on this website and/or via email. We encourage you to regularly review this policy to stay informed.

How We Notify About Changes

Posting updates on our website
Email notifications for significant changes
"Last updated" date at the top of this policy

8. Contact Information

For any questions, feedback, or requests related to this Privacy Policy, please contact us through:

Website

seo.solannsoftware.com

Email

solanndigital@gmail.com

Social Media

Thank you for trusting and using Solann Digital SEO Software!

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